TESTIMONIALS

“We, in the Development Department at the LA Phil, have enjoyed working with SD&A due to their client focused mentality. The time and attention we receive on our campaign has helped deepen our relationships with our core patron base leading to fundraising growth overall for our Annual Fund.”

Malorie Barbee Senior Manager, Annual Fund/Membership Los Angeles Philharmonic

“SD&A has taken our monthly giving program to the next level – improving both our rate of valuable new monthly joins and our return on investment for campaigns. SD&A callers are professional and knowledgeable about our program, and we have been so pleased to see consistent, reliable results, campaign after campaign. Our team at SD&A is responsive and committed to strong performance, regardless of the size of the campaign. We appreciate their attentiveness to training, detail, data, and call management.”

Jessica Johnson Development Coordinator Farm Sanctuary

“Over the last twenty years, SD&A has been the telefunding vendor for New York City Ballet nearly every year. The experienced staff excels in communicating directly and effectively with our patrons. Our most recent campaign was a testament to the high quality of training of the callers. Veteran callers quickly absorbed and persuasively conveyed to patrons a constantly evolving campaign message, in real time, as our season unfolded. Staff personally visited our theater and related membership events at every opportunity. This contributed to a very personalized style of conversation with our knowledgeable patrons. Results? The campaign exceeded its goals, logged the fewest complaints of any campaign in memory, and promoted more donors into our upper membership levels than prior campaigns. We are pleased and impressed with SD&A’s campaign management, revenue production, and the quality of communication with our patrons.”

Douglas James Hamilton Associate Director, Membership New York City Ballet

“SD&A has been instrumental to the success of several of our telemarketing programs. They have been able to convert email activists – who have never given a gift to the Sierra Club – to monthly donors. They have outperformed all of our other telemarketing firms on this type of important call. I highly recommend SD&A to any non-profit that is hoping to convert activists to donors or expand their monthly donor program.”

Vicky Barrett-Putnam Director, Donor Development & Membership Acquisition Sierra Club

“SD&A is a top-tier telemarketing firm in the industry. With their robust training programs and strong client services department, they provide their clients with the strong foundation necessary to execute successful campaigns. The SD&A staff truly cares about doing the best possible work for their clients.”

Kate Sienicki Senior Account Executive Mal Warwick-Donor Digital Manages Telefundraising Programs for the Democratic National Committee (DNC)

“SD&A has been doing our telemarketing campaign for a few years and we have seen great results. SD&A makes the process so seamless and we would highly recommend them for your telemarketing services.”

Tony Joy Marketing & Patron Services Manager Dallas Summer Musicals